Delivery

UK £4.45
Next Day £6.99
Saturday Delivery £8.50
Europe £9.99
International £15.99

Next Day Delivery: If you order by 3pm, Monday to Thursday, you will receive your goods the next day. If you order on a Saturday or a Sunday you will receive your goods on Tuesday.

Saturday Delivery: If you order on Friday by 3pm you will receive your goods on Saturday.

We aim to dispatch all orders within 2 working days however this may be longer during particularly busy periods. Purchases are delivered using various shippers according to the delivery address. All orders will require a signature upon delivery.

We will keep you informed on the progress of your order via email. We will issue a dispatch confirmation when your order has left our warehouse.

In the highly unlikely event of your order not arriving please email us on sales@glamboutique.co.uk, stating your order number and we will investigate with our couriers and keep you informed via email.

Weekends and all Public holidays are not classed as working days.

Returns

If you are not entirely satisfied with your purchase, please return it in its original condition, unworn with all tags attached and within 14 days of the date shown on your dispatch note. Some products are non-returnable for hygiene reasons. This is indicated in the product description contained on the website www.glamboutique.co.uk

How to make a return

You must notify us via email if you wish to return a product.

Please email returns@glamboutique.co.uk

On receipt of your email we will provide you with a unique reference number and attach our returns form. Please print the form off and fully complete detailing the reference number provided. Please post this form along with your returned item(s).

• The item must be repacked, along with the returns form in the same condition as it was received.
• Return to the address detailed on your sales invoice
• We recommend using Royal Mail Recorded or Special Delivery. Glam Boutique cannot be held responsible for any loss or damage to the parcel whilst in transit.
• Glam Boutique does not cover the cost of returning the item

Refunds

• If the item meets all our requirements (unworn, odour free with all tags attached) a refund will be processed no later than 30 days from the date Glam Boutique received notification that you wished to return your goods
• Glam Boutique will not refund the cost of the original delivery fee

Exchanges

You must notify us via email if you wish to exchange a product.

Please email returns@glamboutique.co.uk

On receipt of your email we will provide you with a unique reference number and attach our returns form. Please print the form off and fully complete detailing the reference number provided. Please post this form along with items you wish to exchange.

• The item must be repacked, along with the returns form in the same condition as it was received.
• Return to the address detailed on your sales invoice
• We recommend using Royal Mail Recorded or Special Delivery. Glam Boutique cannot be held responsible for any loss or damage to the parcel whilst in transit.
• Glam Boutique does not cover the cost of returning the item
• We only offer an exchange of the same product in a different size or colour.
• Exchanges can take up to 7 days to be processed.
• Once an exchange has been approved it will be sent out to you free of charge.
• If we are unable to exchange the item we will email you with an explanation and offer a full refund minus the original shipping charge to you
• Please note you may only make an exchange on the same item once.